NSIA Insurance was founded in 2010 with the mission to “showcase the real face of Insurance through positive experience by offering competitive and innovative insurance solutions” with the vision of being “the preferred and recognized Pan African Insurance company, performing according to international standards”, guided by the core values of Responsibility, Innovation, Customer-focused, Integrity and Performance.
As a Customer Focused Oriented Company, NSIA Insurance places its customers in the center of all its decision makings to ensure their ultimate satisfaction.
Since proximity to access services is one of the major determinants of customer satisfaction, Management decided to relocate the Tema branch office to its current location Community 11, Hospital road on the same premises with ECOBANK so as to place our services within the arms reach of existing and potential
The office among other things presents our existing and potential customers within the Tema catchment area a congenial and conducive environment to conduct business and thereby enhancing service penetration.
NSIA Insurance initiative to bring its services closer to the people is also in sync with National Insurance Commission’s vision to introduce more reforms to improve insurance penetration in Ghana which is currently below 2%.
The National Insurance Commission (NIC) represented by Mr. Kofi Andoh, Deputy Commissioner of Insurance for the Opening Ceremony applauded NSIA Insurance Ghana for its prudent management style of the company.